The ACCA knowledge base is designed to provide articles which will best support your query or issue. In order to raise a case, please complete the following steps:
- Use the search feature to locate articles relevant to your query or issue. Enter keywords related to the information you are looking for.
- You will be presented with knowledge articles relevant to your query topic. Filter search results if needed to narrow down the list of articles.
- These articles will provide advice and guidance to support your query or provide the option to raise a case or access links to submit an application to ACCA.
- In some cases, articles won’t display the raise a case option because all the necessary information on this topic area has already been provided within the article.
- This ensures you receive the information you need quickly, or if you raise a case, your case is allocated to the right team first time to ensure the most efficient handling of your query and speed of response and resolution.
To learn more about the new ACCA portal and how to use the knowledge base, watch our quick videos on ACCA Global