We’re very sorry to hear about your loss. We understand this is a difficult time, and we want to make it as easy and supportive as possible to notify us.
When you contact us, please have the following details ready. This helps us update our records and make sure no further messages are sent in error.
When you contact us, we will ask you for:
Your name
The full name of the deceased
The deceased’s ACCA membership number (if known)
Your relationship to them (for example: family member, colleague, friend)
Your email address (for confirmation and follow-up)
Why we ask for this information
This information helps us to:
Update our records accurately and sensitively
Ensure no further communications are sent in error
Provide a formal acknowledgement letter, if required
How to contact us
Please contact ACCA’s Customer Services team by phone on +44(0)141 582 2000 to report a bereavement.
You can find our opening hours on the contact us page.
We aim to make this process as simple and supportive as possible during what we know is a very difficult time.
Contact us
If you have any further questions or need extra support, please use the Contact us option below to get in touch with our team.