You can only upload one file for each exam session. If, before the upload deadline, you need to add additional students to your upload, you can do so in one of two ways:
CSV file uploaded but not yet submitted
Return to your results service notification in your MyACCA portal. First download the CSV file again (this will contain any new connections since your last upload). Fully complete this file as appropriate to your tuition for the exam session. Next, delete the original CSV file you uploaded and upload your replacement file. Once you are satisfied that your upload is successful and complete, you can submit it.CSV file already submitted
Contact us using the option below and let us know you have additional students to add to your results service upload. We will remove your original uploaded CSV file and send a new notification to your MyACCA portal. You can then access the new results service notification to download your CSV file with the most up-to-date list of connections. Fully complete this file as appropriate to your tuition for the exam session. Next, delete your original uploaded CSV file and upload your replacement file. Once you are satisfied that your upload is successful and complete, you can resubmit it.If using this option, allow sufficient time for our response and the additional steps you will need to take to resubmit your replacement CSV file.
As the original file has been deleted, your new CSV file must include all students that you wish to be included in the results service, not just the additional students.
Contact us
If you have any further questions or need extra support, please use the Contact us option below to get in touch with our team.