Status check partner - Requesting validation of an ACCA student, affiliate or member

If you’re an employer or verification company and need to confirm the status of an ACCA student, affiliate or member, you can request validation from ACCA. 

How to request validation
To request a validation:

1. Submit the customer's signed consent form through the Contact us option below. 

2. When you select the Contact us button, you will be prompted to log in to the MyACCA portal. This will present you with 2 options:

   1. If you‘ve already completed light registration details, enter your username and password. If you have forgotten either of these please follow the ‘forgotten username’ and/or forgotten password’ links.

   2. If you’ve not created a light registration, please scroll down to Don't have an account? Create an account to continue. Click the red ‘Create Account’ button. Complete the light registration using your details (you don’t need to be an active ACCA customer to create a light registration):  

      1. Click the red button 'Create Account'.

      2. Enter your email address.

      3. Select 'Send verification code'.

      4. Type in the verification code from the email you’ve received.

      5. You should then be directed to a page where you need to create a password (please follow the 'must contain' list to ensure you pick a strong password).

      6. Enter your first and last name.

      7. Click the small box to accept 'I have read ACCA's privacy statement'.

      8. Select 'Continue'.

      9. You should then receive a sign-up confirmation email and be able to log into the MyACCA portal to submit the customer's signed consent form

3. Your details must be included on the completed consent form.  

4. You must include the details of the ACCA customer you want to verify, with their signed consent.

5. Submit the completed signed consent form through the Contact Us option.  

6. This is a 2 step process:

   1. Firstly, you need to open a new case request by selecting Contact us below. Select submit once the details have been added.  

   2. Once your case has been submitted and you receive a CAS-xxxxxx-xxxxxx number, scroll to the bottom of the documents section to upload the signed consent form

   3. If you miss this and exit by mistake, you can access your case through the Help section [at the top right-hand side of your portal, underneath your name] by selecting your case number. This will then allow you to upload the signed consent form to the Documents section.  

*It’s important to remember we need the customer's signed consent before we can provide their status to you. Any requests received without the attached consent form will be rejected.

What information will ACCA confirm?
Once we‘ve received and reviewed your request and the customer's consent, we’ll confirm whether:

• the customer is currently active with ACCA

• the customer is currently in good standing with ACCA

We’ll only confirm this information as part of the validation process.

If we’re unable to verify the customer's status, we’ll confirm that we’re unable to validate the customers current status with ACCA.

If the customer has questions
If the ACCA customer would like to query the information provided, they can contact us through their MyACCA account and quote your case number. This will allow us to locate the relevant validation request and provide further assistance.

ACCA Directory of Members
All ACCA Members are listed in the ACCA Directory of Members

If a member is listed in the directory, this confirms they are an active ACCA member in good standing.